Departments‎ > ‎IT‎ > ‎Staff Knowledge Base‎ > ‎

iOS Setup (iPhone, iPad) for Office 365

Setup work email accounts that use Office 365

Set up your email account using the Outlook for iOS app available from the Apple Store or the built-in iOS mail app.

iOS Outlook app 
 Use Outlook for iOS app from AppStore

Built-in iOS mail app 

        Use the built-in iOS mail app

NOTE   Outlook for iOS requires iOS 8.0 or higher. App availability varies by country so find out what's available in your country. If the app is incompatible with your device, try adding your mail account using the built-in mail app that comes with your device.

  1. Download the Outlook for iOS app from the Apple Store if you haven't installed it yet.

    If you already have it installed, open it, then tap Settings > Add Account.

  2. Tap Office 365 if you have a work or school account in Office 365 for business.

    Add Office 365 account
  3. Type your full email address, for example tony@contoso.com, type your password, and then tap Sign in.

    TIP   If you get a time-out message, your password or other information might be incorrect. Retype the information, and then try again.

    NOTE   If you previously selected Exchange to set up your account you may receive a message about security upgrades and you'll need to re-sign in. Follow the prompts and sign in with your full email address and password.

    Sign in with your work or school email and password
  4. Select Yes to let the app access your info. Outlook for iOS begins syncing.

  5. Tap one of the icons to view your calendar, files, or contacts in the app.

    Select an icon to view your mail, calendar, people (contacts), files, or settings
  6. To learn more about using Outlook for iOS, tap Settings > Help. Or, see Frequently asked questions about Outlook for iOS and Android

Add another account
  1. You can have more than one email account in Outlook for iOS. Tap Settings > + Add Account.

  2. Go back to the top of this page and select the type of account you want to add.

Delete an account
  1. Tap Settings.

  2. Tap the account you want to delete.

  3. Select Remove Account, and then selectFrom Device or From Device & Remote Data.


  1. Tap Settings > Mail, Contacts, Calendars >Accounts > Add account > Email.

  2. In the Add Account page, tap Exchange.

    Select the type of account you want to add
  3. Enter your full email address, for example jdoe@metroymcas.org, and your password, and then tap Next.

    Add your email address and password
  4. By default, MailContacts, and Calendar information are synchronized. Tap Save.

  5. If you're prompted to create a passcode, tap Continue and type a numeric passcode. If you're prompted and don't set up a passcode, you can't view this account on your device. You can also set up a passcode later in your settings.

Not working? Make sure you entered your email and password correctly and try again. You can also try setting the account up manually using server name outlook.office365.com.  


Comments